치과기공사의 직무만족에 대한 실증적 연구
An Empirical Study on Dental Technicians’ Job Satisfaction
나정숙, 유낙근, 서의훈,
소속 상세정보
나정숙 ( Nah Jung-Sook ) - 진주보건전문대학 치과기공과
유낙근 ( Yoo Nak-Kuen ) - 경상대학교 정치행정학부
서의훈 ( Suh Euy-Hoon ) - 경상대학교 수학 정보 통계학부
KMID : 0362120070290010073
Abstract
The purpose of this study is to investigate relations among job-related attributes of dental technicians. Findings of the study can be summarized as follows. Differences in four job-related attributes among dental technicians in accordance with their titles were investigated to find that dental lab managers were higher in job satisfaction than chief and assistant technicians of the lab. Dental lab managers were given the best work climate, followed by chief technicians of hospital, those of dental lab and assistant technicians. Job competence was highest in part of the managers, followed by chief assistants of hospital, those of dental lab and assistant technicians. But work facilities that were being used by dental technicians were not significantly different in quality in accordance with their titles. Assistant technicians were lower in job satisfaction, given work climate and job competence than managers and chief technicians of both hospital and dental lab. Under same work conditions, female dental technicians were higher in job satisfaction than male ones. Dental technicians’ job satisfaction were most affected by work climate, followed by job competence and the quality of work facilities in order. In other words, job satisfaction was higher when work climate was better, job competence was higher or when work facilities were better. Job satisfaction was generally lower in part of male dental technicians than female ones. Considering the fact that job satisfaction is most influenced by work climate, more careful attention should be paid to assistant technicians who while on duty, usually have not so good relationship with seniors or colleagues. Those technicians also usually have few or no opportunity of obtaining latest knowledge or skills, so they should be allowed time for seminars or lectures in which such knowledge or skills are educated. It is also important to raise assistant technicians’ pride about their job by empowering them by authorization or giving more remuneration or other rewards for their improved job competence.
키워드
four job-related attributes among dental technicians;Job satisfaction
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